francisfuzz.github.io/llms-full.txt at main · francisfuzz/francisfuzz.github.io · GitHub

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---
layout: null
permalink: /llms-full.txt
---
# {{ site.author }} — Full Site Content

> {{ site.description }}

Source: {{ site.url }}
Last updated: {{ site.time | date: "%Y-%m-%d" }}

---

## About

URL: {{ site.url }}/

Hi, I'm Francis Batac.

I'm a Senior Software Engineer at GitHub on the New User Experience team, where I work on initiatives that streamline signups, simplify onboarding, and surface the highest-signal information on the dashboard—helping millions of developers get the most out of GitHub and GitHub Copilot. I build with React, TypeScript, and Rails, and I'm experienced in A/B testing, feature flagging, and conversion optimization. I also serve as an Incident Commander, helping keep GitHub reliable during critical incidents.

Previous to my current role, I spent time in partner engineering and program management, where I built localization infrastructure for GitHub Docs and designed nurture campaigns connecting marketing systems to customer workflows.

Earlier in my career, I joined GitHub in 2015 as a Support Engineer, building expertise in REST/GraphQL APIs, OAuth, and the GitHub Apps platform—knowledge that still informs how I think about developer experience today.

I believe in learning in public, pair programming, and creating brave spaces where teams can thrive. I'm committed to building inclusive products and environments where great work happens.

Social: GitHub (https://github.com/francisfuzz), LinkedIn (https://www.linkedin.com/in/francis-batac)

---

## Gear

URL: {{ site.url }}/gear/

A running list of tools and equipment I rely on.

### Software
- Screen Studio — Go-to for recording clean, polished screen recordings.

### Audio / Video
- Opal C1 — Dedicated webcam. Makes a noticeable difference on calls and recordings.
- Blue Yeti — Reliable USB microphone, clear audio out of the box.
- Sennheiser Momentum 4 Wireless — Comfortable for long sessions, great noise cancellation, exceptional battery life.

### Desk Setup
- MacBook Pro 13-inch, M1 (2020) — The machine everything runs on.
- Jarvis Bamboo Standing Desk — Solid, height-adjustable standing desk.
- Herman Miller Aeron — Worth every penny for long work sessions.
- OWC 11-Port Thunderbolt Dock — One cable to the laptop, everything connected.
- Lenovo ThinkVision P44w — Wide-format ultrawide monitor.

---

## Résumé

URL: {{ site.url }}/resume/

### Experience

#### GitHub, Inc. — Senior Software Engineer (Oct 2022–Present)
- Jul 2024–Present: Co-leading a cross-team initiative to quantifiably improve GitHub.com's new user experience: onboarding, engagement, and retention.
- Mar 2023–Jun 2024: Leading engineering efforts for GitHub Education's Redesign.
- Oct 2022–Mar 2023: Spearheaded a significant Internationalization initiative at GitHub, solving complex technical issues and establishing a comprehensive translation pipeline in partnership with Microsoft.

#### GitHub, Inc. — Senior Partner Engineer (May 2021–Oct 2022)
- Served as primary technical point of contact with GitHub's largest technical partners for optimizing API usage and extracting the most value from our platform.
- Advocated for partner needs to Product and Engineering teams.
- Led a cross-functional team to fully automate localization builds for GitHub Docs.

#### GitHub, Inc. — Senior Program Manager (Sep 2020–May 2021)
- Crafted product paths and content workflows for customers to self-solve their issues in the GitHub Support Community.

#### GitHub, Inc. — Senior Technical Support Engineer (Dec 2015–Sep 2020)
- Advised customers with technical solutions regarding GitHub Actions, APIs, and applications.
- Coordinated with product managers and engineering teams before and after feature releases.
- Educated and empowered support engineers with mentorship, documentation, and tooling.

#### Software Consultant (May 2015–Present)

#### Beacon Cloud Solutions, Inc. — Software Engineer (Jul 2014–Apr 2015)

#### 1POINT21INTERACTIVE — Software Developer Intern (Jul 2013–Oct 2013)

### Education

Pepperdine University, Seaver College — B.S. Mathematics (April 2012)

---

## Posts

{% for post in site.posts reversed %}
### {{ post.title }}

URL: {{ post.url | absolute_url }}
Date: {{ post.date | date: "%B %d, %Y" }}
{% if post.description %}Description: {{ post.description }}{% endif %}
{% if post.tag %}Tag: {{ post.tag }}{% endif %}

{{ post.content | strip_html | strip }}

---

{% endfor %}