We build POS software used by merchants who purchase SumUp Solo + Printer expecting the bundled printer to work with their POS receipts.
At the moment, the SDK/API lets third-party POS apps integrate SumUp payments, but there appears to be no supported way to print a receipt to the attached Solo Printer from the POS app. The same limitation was discussed on the iOS SDK in sumup/sumup-ios-sdk#138, where SumUp confirmed Solo Printer printing is not currently supported directly by the SDK.
This creates a frustrating experience for both merchants and POS developers:
- merchants buy Solo + Printer expecting a complete payment + receipt setup
- POS developers can take payment but cannot print to the printer the customer already bought
- customers may need to buy a second third-party receipt printer just for POS receipts
- support teams have to explain that “Solo + Printer” does not mean “usable printer for integrated POS apps”
Could SumUp consider exposing one of the following supported options?
- SDK method to print a receipt to the attached Solo Printer
- Cloud API endpoint to send receipt content to a paired Solo + Printer
- Ability to pass structured receipt lines during checkout
- A capability flag indicating whether Solo Printer printing is available
- At minimum, a supported way to trigger printing of SumUp’s own card receipt after SDK/Cloud API payment completion
Ideally, POS apps should be able to print their own itemised receipts, for example with a structured payload rather than raw printer commands:
SumUpAPI.printReceipt(
transactionCode = "...",
receipt = SumUpReceipt(
merchantName = "...",
lines = listOf(...),
totals = ...,
footer = "Thank you"
)
)
A Cloud API equivalent would also work well for web/POS integrations:
{
"total_amount": { "value": 1500, "currency": "EUR", "minor_unit": 2 },
"receipt": {
"print": true,
"lines": [],
"footer": "Thank you"
}
}
This would make Solo + Printer much more useful for integrated POS deployments and would reduce customer confusion when merchants expect their purchased SumUp printer to work with their POS software.
We build POS software used by merchants who purchase SumUp Solo + Printer expecting the bundled printer to work with their POS receipts.
At the moment, the SDK/API lets third-party POS apps integrate SumUp payments, but there appears to be no supported way to print a receipt to the attached Solo Printer from the POS app. The same limitation was discussed on the iOS SDK in sumup/sumup-ios-sdk#138, where SumUp confirmed Solo Printer printing is not currently supported directly by the SDK.
This creates a frustrating experience for both merchants and POS developers:
Could SumUp consider exposing one of the following supported options?
Ideally, POS apps should be able to print their own itemised receipts, for example with a structured payload rather than raw printer commands:
A Cloud API equivalent would also work well for web/POS integrations:
{ "total_amount": { "value": 1500, "currency": "EUR", "minor_unit": 2 }, "receipt": { "print": true, "lines": [], "footer": "Thank you" } }This would make Solo + Printer much more useful for integrated POS deployments and would reduce customer confusion when merchants expect their purchased SumUp printer to work with their POS software.